At Navamoshi Digital India Finance and Chits, customer satisfaction is our top priority. We are dedicated to delivering exceptional service through innovative and convenient solutions. Our customer support team is available round-the-clock to address any queries and provide assistance promptly. We continuously update our technology and processes to ensure a seamless user experience. Additionally, we welcome customer feedback and use it to improve our services continually. Our commitment to excellence drives us to go above and beyond in meeting the needs of our clients.
Auction via Video Conference: To make our auction process accessible and transparent, we conduct auctions via video conferencing. Customers receive a Zoom link to join the auctions, allowing them to participate actively from anywhere. The highest bidder in these auctions earns the coveted subscriber status.
E-Passbook: Our customer app features an E-passbook that provides detailed information about all transactions. This digital passbook ensures that customers have easy access to their financial records, promoting transparency and ease of use. Additionally, it allows customers to track their savings and investments conveniently, ensuring they are always informed about their financial status.
Instant Messaging: To keep our customers informed, we send instant messages for every transaction, including bid rates and auction dates. This real-time communication ensures that customers are always up-to-date with their financial activities. Furthermore, these messages provide timely reminders about upcoming payments and important events.
NACH Collection: For a seamless subscription experience, we offer NACH (National Automated Clearing House) Collections. This system automatically deducts the subscription amount from the customer’s bank account on the designated payment date, ensuring timely payments. This method is mandatory for our priced subscribers, providing a hassle-free payment solution.
UPI Collection: Subscribers can also opt for UPI (Unified Payments Interface) Collection for their payments. We provide a payment link that can be used with popular UPI payment apps like PhonePe, Google Pay, and BHIM. This method offers a convenient and quick way to complete transactions.
At Navamoshi Digital India Finance and Chits, we are committed to providing excellent customer service through these innovative solutions, ensuring a smooth and satisfying experience for all our clients.